Customer Reviews

I like dealing with an insurance agency where, when I call, someone is always available to talk to and to answer my question. Good, accurate, knowledgeable, fast, customer service is important to me. Thank you.

Very thorough in explaining all the details of the home and auto policies and was patient in allowing us to ask numerous questions( all of which were answered in detail). A friendly and welcoming atmosphere. We are glad that we found them and Erie Insurance. Looking forward to a long relationship.

Great rates extremely professional always gives that personal touch that mass us feel like part of the family. Please extend your coverage to Florida so I can rejoin

We have enjoyed a great relationship with Donius / Erie Insurance. Their customer service is second to none. Thanks again for your great service!!

Emily is always quick to answer any of my calls and always knows who I am by a first name basis.

Best rates around! You all have different payment plans which is very convenient. I referred my boyfriend to you all a couple years ago and he couldn’t be anymore happier as well! :)

It’s important to me to have someone to call for questions when an emergency arises.

Gary, Emily & Christian are wonderful agents & have provided my family the best customer service that we could have ever asked for since switching to Erie Insurance. There has never been one time that I have called the office when I was not treated like family & provided with A+ service. Thank you for all you do for my family! It is so greatly appreciated!!!

Quick and thorough responses when we have questions. When we filed an auto claim, everything was simple and as-advertised.

You are always available and helpful with our coverage needs. Thank you Christain and Emily. Richard and Sandy S.